57 search results
Page 4 out of 57 search results
-
How does the electronic ticket work?
The electronic ticket will be sent to the e-mail specified during the online purchase (in message content or as an ...
-
Do I have to print the electronic ticket?
No, you don't have to. We encourage you to save the trees and to show the entrance personnel the electronic ...
-
I accidentally deleted my ticket. How do I get it back?
If you have made your purchase using the same e-mail address as the one you have used to register an ...
-
Can I change the e-mail address, if I made a mistake during the purchase?
In case you've made a mistake in the e-mail address, while making a purchase - let us know immediately at ...
-
Why is my personal data required on (some) tickets?
If we ask you for personal information (full name, sometimes also PESEL No.) during the purchase, it means that either ...
-
How can I receive a VAT invoice (issued to a natural person)?
To receive a VAT invoice as an individual, please first check who the ticket seller is.This information can be found ...
-
How can I receive a VAT invoice (issued to a company)?
If you like us to issue a VAT invoice for your company, please use our website to buy the tickets: ...
-
I am trying to buy two seats that are next to each other, why can
Most likely one of the seats has already been booked, therefore it is unavailable. Try looking in a different part ...
-
We don’t have so many tickets.” - what does it mean?
This means that either you selected more tickets than there are available in the selected pool or all the tickets ...
-
I closed the page during the purchase. Can I come back and continue?
Unfortunately, there is no way to continue the purchase. Please start once again. ...