57 search results

Page 5 out of 57 search results

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  When I was trying to complete the booking, my seats disappeared from the map. What
  Most likely, another user booked them before you finished the purchase. Please choose different seats and try again. ...
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  Going. vouchers - how do I use them to pay for my purchase?
  You can use vouchers issued by Going. to pay for your purchases on the Going. website. They are valid for a ...
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  Going. gift cards - what are they and how do I use them?
  Going. gift cards are available in our online store empik.com, soon we will introduce them into our Empik stores throughout ...
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  Discount codes - how do I use them?
  Discount codes are issued by the event organizer, e.g. as a part of their promotional campaigns.  In order to use a ...
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  What is the coverage of the insurance?
  The insurance covers the refund of the price of the tickets you purchased. If you are unable to attend the ...
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  I couldn't use my ticket, what should I do to receive compensation?
  Fill out the online claim form (if you prefer, you can send the claim by email or traditional mail to ...
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  When should I report a claim?
  We recommend reporting the claim as soon as it occurs. If you have any additional questions regarding ticket insurance, please email: ...
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  What documents do I need to submit to receive compensation?
  The required documents may vary depending on the type of incident. In the claim submission form, you will find suggestions ...
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  How long will I have to wait for the payout?
  The compensation will be paid within a maximum of 30 days from the date UNIQA receives the claim for compensation. ...
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  In which cases does the insurance become invalid?
  If the event for which you purchased a ticket is postponed by more than 180 days from the original event ...

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