How can we help You?

Sticky FAQs

• Where and how can I return my ticket if the event is canceled or rescheduled?

• How can I receive a VAT invoice (issued to a natural person)?

• How can I receive a VAT invoice (issued to a company)?

• Can I change the e-mail address, if I made a mistake during the purchase?

• How to delete an account in Going. app?

• I accidentally deleted my ticket. How do I get it back?

• Can I leave the event area and reenter later?

• Do I need to create an account to make a purchase?

• I couldn't use my ticket, what should I do to receive compensation?

• What is the coverage of the insurance?

• I accidentally deleted my ticket from my email inbox. How can I recover it?

Most popular FAQs

1. How to change personal data on the ticket?

   2099 views

2. Where and how can I return my ticket ...

   1557 views

3. Going. gift cards - what are they and ...

   1540 views

4. In what cases can tickets be returned?

   1520 views

5. Is there an age limit for the event?

   1494 views

6. How can I receive a VAT invoice (issued ...

   1435 views

7. What should I do if my ticket hasn’t ...

   1422 views

8. I am not able to pass my tickets ...

   1399 views

9. How can I receive a VAT invoice (issued ...

   1373 views

10. What is the delivery time for tickets purchased ...

    1329 views

There are 55 FAQs online

Latest FAQs

1. In what cases can tickets be returned?

   2025-07-25 14:27

2. Where and how can I return my ticket ...

   2025-07-25 13:51

3. What should I do if my ticket hasn’t ...

   2025-05-21 12:12

4. What is the delivery time for tickets purchased ...

   2025-05-21 12:10

5. I accidentally deleted my ticket from my email ...

   2025-05-21 12:08

Trending FAQs

1. I accidentally deleted my ticket from my email ...

   1118 views 2025-05-21 12:08

2. What to do if the "Session expired" message ...

   1101 views 2025-05-21 10:59

3. What delivery methods are available on the Going ...

   1000 views 2025-05-20 12:05

4. How can I change my email address on ...

   1151 views 2025-05-07 17:43

5. How can I remove my email address from ...

   1082 views 2025-05-07 17:42