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Sticky FAQs

• How can I receive a VAT invoice (issued to a company)?

• How can I receive a VAT invoice (issued to a natural person)?

• How to delete an account in Going. app?

• I couldn't use my ticket, what should I do to receive compensation?

• Do I need to create an account to make a purchase?

• Can I change the e-mail address, if I made a mistake during the purchase?

• I accidentally deleted my ticket. How do I get it back?

• Can I leave the event area and reenter later?

• What is the coverage of the insurance?

• I accidentally deleted my ticket from my email inbox. How can I recover it?

Most popular FAQs

1. How to change personal data on the ticket?

   303 views

2. Is there an age limit for the event?

   205 views

3. How can I receive a VAT invoice (issued ...

   152 views

4. How can I return my ticket for a ...

   149 views

5. I am not able to pass my tickets ...

   143 views

6. Going. gift cards - what are they and ...

   135 views

7. Can I return my ticket?

   128 views

8. How can I receive a VAT invoice (issued ...

   127 views

9. What should I do if my ticket hasn’t ...

   117 views

10. I bought a ticket for two people (or ...

    112 views

There are 55 FAQs online

Latest FAQs

1. What should I do if my ticket hasn’t ...

   2025-05-21 12:12

2. What is the delivery time for tickets purchased ...

   2025-05-21 12:10

3. I accidentally deleted my ticket from my email ...

   2025-05-21 12:08

4. How to find an event?

   2025-05-21 12:06

5. What to do if the "Session expired" message ...

   2025-05-21 11:00

Trending FAQs

1. I accidentally deleted my ticket from my email ...

   6 views 2025-05-21 12:08

2. What to do if the "Session expired" message ...

   5 views 2025-05-21 10:59

3. What delivery methods are available on the Going ...

   9 views 2025-05-20 12:05

4. How can I change my email address on ...

   64 views 2025-05-07 17:43

5. How can I remove my email address from ...

   63 views 2025-05-07 17:42