How can we help You?

Sticky FAQs

• Where and how can I return my ticket if the event is canceled or rescheduled?

• How can I receive a VAT invoice (issued to a company)?

• How to delete an account in Going. app?

• How can I receive a VAT invoice (issued to a natural person)?

• Do I need to create an account to make a purchase?

• I couldn't use my ticket, what should I do to receive compensation?

• Can I leave the event area and reenter later?

• I accidentally deleted my ticket. How do I get it back?

• What is the coverage of the insurance?

• Can I change the e-mail address, if I made a mistake during the purchase?

• I accidentally deleted my ticket from my email inbox. How can I recover it?

Most popular FAQs

1. How to change personal data on the ticket?

   1746 views

2. Going. gift cards - what are they and ...

   1391 views

3. Where and how can I return my ticket ...

   1371 views

4. Is there an age limit for the event?

   1360 views

5. In what cases can tickets be returned?

   1286 views

6. I am not able to pass my tickets ...

   1269 views

7. What should I do if my ticket hasn’t ...

   1237 views

8. How can I receive a VAT invoice (issued ...

   1186 views

9. How to delete an account in Going. app?

   1167 views

10. What is the delivery time for tickets purchased ...

    1150 views

There are 55 FAQs online

Latest FAQs

1. In what cases can tickets be returned?

   2025-07-25 14:27

2. Where and how can I return my ticket ...

   2025-07-25 13:51

3. What should I do if my ticket hasn’t ...

   2025-05-21 12:12

4. What is the delivery time for tickets purchased ...

   2025-05-21 12:10

5. I accidentally deleted my ticket from my email ...

   2025-05-21 12:08

Trending FAQs

1. I accidentally deleted my ticket from my email ...

   1025 views 2025-05-21 12:08

2. What to do if the "Session expired" message ...

   1058 views 2025-05-21 10:59

3. What delivery methods are available on the Going ...

   938 views 2025-05-20 12:05

4. How can I change my email address on ...

   1008 views 2025-05-07 17:43

5. How can I remove my email address from ...

   1014 views 2025-05-07 17:42