67 search results
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What time should I arrive at the event
The event page on the Going. website and app shows the gate opening time. Your ticket indicates both the gate ...
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What am I allowed to bring to an event? Can I take food and drinks?
Please check the event's Rules and Regulations every time. They can be found either on our page or websites of: ...
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Can I leave the event area and reenter later?
Usually, the ticket only allows one-time entry. After it has been validated, there is no way to reenter, unless the ...
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Is there an age limit for the event?
Before attending, please check if minors are allowed on the event (usually, it will be specified in the event description ...
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Do I have to buy tickets for my kids?
Unless stated otherwise (either on the event page, organizer’s website or Rules and Regulations), you need to buy your kids ...
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How to change personal data on the ticket?
Personal data on the ticket (transfer) can be changed:
- in the Going app. (available on Google Play and AppStore) (account ...
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I am not able to pass my tickets to another person. What should I do?
You won’t be able to transfer your tickets, either in the app or on our website, if:
a request for an ...
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Do I need to create an account to make a purchase?
No, you don’t need an account to buy tickets.
However, we recommend creating one. This way you will stay updated about ...
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Tickets appeared in my e-mail inbox, but not in the app - why?
In order for the ticket to appear in the app, the same e-mail address to which the app account is ...
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How to delete an account in Going. app?
To delete your account in Going. app, please contact us at support@goingapp.pl. ...