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Logging into the Going. app using an Apple account
When logging into the Going. app, you can use your Apple account. Apple will then ask you if you want ...
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How to change the e-mail address in Going. app?
In order to do so, you need to register again, using the new e-mail address. If any tickets for future ...
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How do I buy a ticket?
Once you find the event you're interested in, you need to tap the “Buy ticket” button (or click the “Kup ...
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What should I do if my ticket is lost or damaged?
In case of a lost or damaged paper ticket, please contact us via the contact form and describe the issue, ...
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What is the delivery time for tickets purchased online?
For electronic tickets, we will deliver them to your email inbox within 24 hours of successfully completing the payment for ...
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What should I do if my ticket hasn’t arrived?
If you haven’t received your ticket within 24 hours of completing your purchase, please first check your SPAM folder as ...
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I bought a ticket for two people (or a group ticket) but it only contains
In most cases, no. However, all of you will have to enter the event area at the same time. ...
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I accidentally deleted my ticket from my email inbox. How can I recover it?
To receive your ticket again, please contact us via the contact form by selecting the topic "Ticket – resend".CONTACT FORM
If ...
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Dlaczego na niektóre wydarzenia bilety są imienne?
Jeżeli podczas składania zamówienia wymagane jest podanie niezbędnych danych osobowych oznacza to, iż organizator stosując się do wymogów prawa jest ...
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Jak mogę otrzymać fakturę VAT na osobę fizyczną?
Aby otrzymać fakturę VAT na osobę fizyczną, prosimy w pierwszej kolejności o sprawdzenie kto jest sprzedawcą biletów.
Informacja ta znajduje się ...