Sitemap » H

• How can I return my ticket for a postponed/canceled event?
  To return a ticket for a postponed or canceled event, please submit a request via the ticket management function here. We would also like to inform you
• How much time do I have to return my ticket if the event is cancelled?
  As a result of the event being cancelled or rescheduled, the user is entitled to a refund of the amount paid for the ticket. We encourage
• How to find an event?
  You can find an event both on the Going. website and in the mobile app. On the website, use the search bar located on the main
• How to change personal data on the ticket?
  Personal data on the ticket (transfer) can be changed: - in the Going app. (available on Google Play and AppStore) (account must be registered using the
• How to delete an account in Going. app?
  To delete your account in Going. app, please contact us at support@goingapp.pl.
• How to change the e-mail address in Going. app?
  In order to do so, you need to register again, using the new e-mail address. If any tickets for future events are assigned to the
• How do I buy a ticket?
  Once you find the event you're interested in, you need to tap the “Buy ticket” button (or click the “Kup bilet” button if you’re using
• How can I remove my email address from the mailing list?
  After receiving the newsletter, click the 'Unsubscribe' button at the bottom of the message. Your email address will then be automatically removed from the mailing
• How can I change my email address on the mailing list?
  To change your email address on our mailing list, please contact us using the contact form. In your message, include both your previously used email
• How does the electronic ticket work?
  The electronic ticket will be sent to the e-mail specified during the online purchase (in message content or as an attachment). You can print the ticket,
• How can I receive a VAT invoice (issued to a natural person)?
  To receive a VAT invoice as an individual, please first check who the ticket seller is.This information can be found on the event page on
• How can I receive a VAT invoice (issued to a company)?
  If you like us to issue a VAT invoice for your company, please use our website to buy the tickets: https://goingapp.pl/. During the purchase, check
• How long will I have to wait for the payout?
  The compensation will be paid within a maximum of 30 days from the date UNIQA receives the claim for compensation. If more time is needed